Friend.tech Updates Login Methods
On October 4, Friend.tech announced an important update via their social media channels. The platform has introduced a new feature that allows users to add and remove different login methods for their accounts. This decision comes on the heels of recent SIM swap attacks that have raised serious concerns within the community.
How to Access the New Feature
To access the updated security settings, users simply need to tap their wallet balance located in the top right corner of the app. It’s a straightforward process designed to enhance user control over account security. However, here’s the catch—if you’re currently locked out of your account, this step could feel like a cruel joke.
Two-Factor Authentication: A Work in Progress
Friend.tech has faced criticism for not implementing a two-factor authentication (2FA) passcode feature. In a recent post, they explained that enabling this feature in its current state could lead to users locking themselves out of their accounts. Reports indicate that users who mistyped their codes had no way to reset them, highlighting the urgent need for better user experience updates.
User Reactions: Lockouts and Concerns
As the updates rolled out, many users expressed frustration, stating they were already locked out of their accounts. One user lamented,
“Been locked out of my account for over a month. Where do I get help now that your help desk account is banned?”
Another reported that simply removing their phone number didn’t log them out from other devices, leaving them vulnerable to continued unauthorized access.
Recent Exploits Raise the Stakes
The timing of these updates coincided with alarming reports of account exploits on the platform. On October 4, users indicated that their accounts were compromised after hackers executed SIM swap attacks. Within just a week, over 100 Ether (ETH) was drained, with the scams continuing to escalate, netting at least $385,000 worth of Ether by October 5. These events are a harsh reminder that while Friend.tech is taking steps to bolster security, the murky waters of cryptocurrency remain perilous.
Looking Ahead: Security and Recovery
As Friend.tech grapples with the fallout from these security concerns, users are eagerly awaiting further enhancements. The potential integration of two-factor authentication could be a critical step towards restoring confidence in the platform. Until then, users must remain vigilant, ensuring their account information is secure and their login methods are regularly updated.
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