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FTX Claims Portal Reopens: A New Hope for Cryptocurrency Customers

FTX’s Comeback: Claims Portal Restored

The bankrupt cryptocurrency exchange FTX has reactivated its customer claims portal, now fortified with enhanced security measures following a cyberattack that shut it down. Users can finally resume submitting claims for their digital assets, which were precariously floating in the void since the exchange declared bankruptcy in November 2022.

The Cyber Siege: What Happened?

On September 16, FTX took to social media (yes, still on X) to announce the reopening of the claims portal. They confirmed that while their appointed bankruptcy claims agent, Kroll, did experience a cyber breach, rest assured—FTX’s core systems were untouched. It’s like having your house burglarized, but the thief left the TV and your prized collection of ceramic frogs intact.

How Can Claimants Get Involved?

Account holders from FTX, FTX US, Blockfolio, FTX EU, FTX Japan, and Liquid can now access their accounts and get the ball rolling on claims for assets they held prior to the great crypto collapse. Although non-sensitive customer data was exposed in the breach, FTX reassured users that sensitive data like account passwords and funds remained safe.

  • Claimants can submit their claims through the official claims portal.
  • The claims process is open for all FTX-related accounts.
  • Transparency is a priority as updates on claims progress will be shared.

What Do the Numbers Say?

According to reports, about 36,075 customer claims, totaling a whopping $16 billion, have been filed against FTX and FTX US. Out of these, only 10% have been approved—leaving many potential claimants biting their nails and checking their emails like eager teenagers awaiting a text back from their crush.

What’s Next for FTX?

In a related move, the U.S. Bankruptcy Court for the District of Delaware has given the green light for FTX to offload its digital assets. Judge John Dorsey ruled that FTX could sell off assets in weekly batches, but with a precautionary cap of $50 million to $100 million each week. However, they are still barred from selling Bitcoin (BTC), Ether (ETH), and certain insider-affiliated tokens—because what’s a crypto exchange without a little drama?

As FTX navigates these choppy waters, one can only hope it turns around faster than you can say “blockchain meltdown.”

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